Contact Us – ERIX SPORTS LLC

Thank you for choosing ERIX SPORTS LLC. We are here to help with any questions about orders, shipping, returns, or our policies.

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1. Customer Support Hours

Emails and voicemails received outside of business hours will be answered the next business day.

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2. Contact Methods

Email (Preferred for order issues & returns)

📧 help@erixsports.store 

Use this email for:

• Order questions or changes

• Return requests (include your order number)

• Defective or damaged items (please attach photos)

• Shipping inquiries

Phone (For urgent matters)

📞 Business Phone number : +1(401) 314-4449

Please have your order number ready before calling.

⚠️ Note: The area code 401 is Rhode Island. ERIX SPORTS LLC is registered in Missouri, but our customer service line operates from this number.

Mail (Legal correspondence & returns)

ERIX SPORTS LLC
117 S LEXINGTON ST
HARRISONVILLE, MO 64701
USA

Use this address for returns, legal notices, or formal written correspondence.

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3. Inquiry Response Times

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4. Before Contacting Us – Quick Links

For faster self-service, please review our policies:

• 📦 

Many common questions (return eligibility, shipping times, lost packages) are answered there.

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5. For Return Shipments Only

When sending a return, please:

1. Obtain a Return Authorization (RA) number first via email.

2. Write the RA number clearly on the outside of the package.

3. Ship to:

ERIX SPORTS LLC – Returns
117 S LEXINGTON ST
HARRISONVILLE, MO 64701

We cannot process returns without an RA number.

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6. Fraud, Legal, or Abuse Reporting

To report suspected fraud, unauthorized transactions, or abuse of our website:

📧 Business Email : help@erixsports.store 
Subject line: ATTN: Legal / Fraud Report

Include any relevant order numbers, screenshots, or details.

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7. Business & Missouri Registration