Privacy Policy

Privacy Policy – ERIX SPORTS LLC

Last Updated:

📧Business Email : help@erixsports.store 

📞Business Phone Number : +1 (401) 314-4449
📬 physical Address 117 S LEXINGTON ST, HARRISONVILLE, MO 64701

ERIX SPORTS LLC ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.


1. Business Information

  • Legal Entity: ERIX SPORTS LLC

  • Missouri Registration Number: LC014689980

  • Address:
    117 S LEXINGTON ST
    HARRISONVILLE, MO 64701
    USA


2. Information We Collect

We collect information you provide directly to us and automatically through your use of our website.

A. Information You Provide

  • Personal identifiers: Name, email address, phone number, billing/shipping address

  • Payment information: Credit card details (processed securely by our payment processor – we do not store full card numbers)

  • Order details: Products purchased, order history

  • Communications: Messages you send us, including returns or support requests

B. Information Collected Automatically

  • Device and usage data: IP address, browser type, operating system, referring URLs

  • Shopping behavior: Pages viewed, items added to cart, checkout actions

  • Cookies and tracking technologies (see Section 8)


3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders (including shipping, payment, and returns)

  • Communicate with you about orders, updates, or customer support

  • Prevent fraud and unauthorized transactions

  • Improve our website, products, and customer experience

  • Send marketing emails only if you opt in (you may unsubscribe anytime)

We do not sell your personal information to third parties.


4. Legal Basis for Processing (For US & International Customers)

By using our website and providing your information, you consent to the collection and use of your information as described in this policy.


5. Sharing Your Information

We share your information only in the following circumstances:



Third Party Purpose Example
Payment processors To process credit card payments Stripe, PayPal, Square
Shipping carriers To deliver your order USPS, UPS, FedEx
Email service providers To send order confirmations and updates Klaviyo, Mailchimp
Analytics providers To understand website traffic Google Analytics
Legal authorities If required by law or to protect our rights Court orders, fraud investigations

All third parties are contractually obligated to protect your data and use it only for the specified services.


6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations (e.g., tax records – typically 7 years)

  • Resolve disputes and enforce agreements

You may request deletion of your account data at any time (see Section 11).


7. Your Privacy Rights (US Residents)

Depending on your state of residence, you may have the following rights:

  • Right to Know: Request a copy of the personal information we hold about you

  • Right to Delete: Request deletion of your personal information

  • Right to Correct: Request correction of inaccurate information

  • Right to Opt-Out: Request that we do not share your data for targeted advertising (we do not do this currently)

To exercise any of these rights, contact us at help@erixsports.store. We will respond within 30 days as required by law.

California residents (CalOPPA): We do not respond to "Do Not Track" signals at this time. We do not share personal information with third parties for their direct marketing purposes without your consent.


8. Cookies and Tracking Technologies

We use cookies to:

  • Remember items in your shopping cart

  • Recognize you when you return to our website

  • Analyze website traffic and usage

Managing cookies: You can disable cookies in your browser settings. However, some website features (like checkout) may not function properly.



Cookie Type Purpose
Essential Required for checkout and security
Functional Remembers preferences like language
Analytics Helps us improve website performance
Marketing Tracks conversions from ads (only if you opt in)

9. Security of Your Information

We implement industry-standard security measures, including:

  • SSL encryption for all data transmitted between your browser and our website

  • PCI-compliant payment processing (we never store full credit card numbers)

  • Restricted access to personal information (only employees who need it for order fulfillment)

While no method of transmission over the Internet is 100% secure, we strive to protect your data.


10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately, and we will delete it.


11. Your Choices & Opt-Out

  • Marketing emails: Click "unsubscribe" at the bottom of any marketing email. (Order confirmations and shipping updates are transactional and cannot be opted out of.)

  • Cookies: Adjust your browser settings to block third-party cookies.

  • Account deletion: Email us to request deletion of your account and associated data.


12. International Customers

ERIX SPORTS LLC currently ships only within the United States. If you access our website from outside the US, your information may be transferred to and processed in the US. By using our website, you consent to this transfer.


13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. For significant changes, we will notify you via email (if you have an account) or a banner on our website.


14. Contact Information

For privacy-related questions, data requests, or concerns:

ERIX SPORTS LLC – Privacy Officer
📍 117 S LEXINGTON ST
HARRISONVILLE, MO 64701
USA

📧help@erixsports.store 

📞 (401) 314-4449
📬 117 S LEXINGTON ST, HARRISONVILLE, MO 64701